Frequently Asked Questions
How to request a trip?
It's very easy, The trip request can be made by selecting the pick up location , then selecting the drop off address, and finally
confirm the order details.
Can I take a trip outside of Damascus?
We now serve Damascus and its nearby countryside, We are planning to expand soon to all Syrian governorates.
Is it possible to schedule a trip request?
Of course, by using the feature of "order later", you can request a scheduled trip for a later time as per your need.
Can I add multiple stops in the trip details?
You can choose the "stopping address" feature in between the pick up and the destination address, Pay attention to listing the stops by order, and please note that additional stops may increase the total value of the trip.
How can I pay?
For the trial period you can pay by cash for the driver
Can I cancel the order after it has been sent?
The order can be canceled unless the passenger gets into the car. However, in the event of cancellation after boarding, you must pay the initial value determined by the application.
can I request a ride for a friend?
Yes, the order can be done as any usual order while entering the friend's location in the pick up destination .
What if the driver arriving to the pick up location is not matching the driver's profile in the app
You can contact the support team directly via number: (+963) 962 201 001.